Refund policy
You can easily return unused, unopened items within 14 days of the shipment date, less the cost of the initial shipping + return labels. Body oils and perfume priming balms are not eligible for return.
All items must be in their original packaging. If outer boxes are damaged, there will be a 20% restocking fee, if the product appears to have been used, the return will be denied and you will be issued store credit.
We will provide you with a return label, and all you are responsible for is getting it to the carrier to get back to us! As with everything, full-return scenarios and accommodations will be made on a case-by-case basis.
To start a return, email hello@orchidandash.com with your order number.